= Online Remote Support =
Please click this link and download it to your desktop --> [htdocs:"Scom.ca Remote Help.exe" Scom.ca Remote Help.exe]

Please note the following if this is your first time using support :

Click on the link to download the file (noted above)

You will then be prompted for where you would like to save the file (can be anywhere but desktop is better for future reference)

so when prompted select where you would like to save and click 

[[Image(htdocs:/support-download-prompt.jpg)]]